This Privacy Policy explains how CHIEH JO HUANG, an individual developer operating under the name “BrownBear Game,” Taiwan (“we,” “us,” or “our”), collects, uses, shares, retains, and protects information in connection with the mobile game Chameleon Puzzle and its related services (collectively, the “Services”).
If you do not agree with this Privacy Policy, please do not use the Services. For privacy questions or requests, contact us at brownbear8216@gmail.com.
Depending on how you use the Services, we may collect:
We may collect gameplay and service information, including:
We use Firebase Analytics and Firebase Crashlytics to understand use of the Services and diagnose errors. Depending on the feature and your choices, the data may include gameplay events, session information, device and app information, crash traces, error logs, diagnostic context, and a user or installation identifier.
We use Google AdMob to display advertisements and measure ad performance. AdMob may process advertising identifiers, device information, IP address, approximate location derived from IP address, ad interactions, consent choices, and related technical information. The ads shown may be personalized or non-personalized, depending on your region, consent choices, device settings, and applicable law. The Services are not directed to children, and we do not knowingly use children's personal information for personalized advertising.
In-app payments are processed by Google Play or the Apple App Store. We do not receive or store your full payment-card details. We may receive and retain your platform, product identifier, order or transaction identifier, purchase token or receipt information, purchase time, verification result, refund status, and related entitlement information to deliver purchases, prevent duplicate grants, process refunds, reconcile transactions, prevent fraud, and comply with legal obligations.
If you enable reminders on a supported device, the app stores your notification preference and schedules gameplay reminders locally on your device. We do not obtain a remote push-notification token for this feature. We may record analytics events indicating that a reminder was scheduled, whether notification permission was granted or denied, and whether a reminder opened the app. You can disable notifications through your device settings.
If you contact us, we may collect your email address, user identifier, order information, the content of your message, attachments you provide, and the records needed to respond to and document your request.
We collect information:
We use information to:
We do not sell personal information for money. Some U.S. state privacy laws may define certain disclosures for personalized advertising as a “sale,” “sharing,” or “targeted advertising.” Where applicable, you can opt out through the Privacy Choices entry in the in-game Settings menu. We may otherwise disclose or make information available to:
These providers may process information under their own privacy policies and terms. We require service providers acting on our behalf to handle data consistently with their contractual and legal obligations.
Where the GDPR, UK GDPR, or a similar law applies, we rely on the following legal bases:
We generally retain account and gameplay data while your account remains active and as needed to provide the Services. Local notification preferences remain on your device until you change them, clear the app's data, or uninstall the app. Analytics, diagnostic, security, server-log, support, purchase, and transaction data are retained according to their purpose, our configured retention periods, applicable provider settings, and legal requirements.
After account deletion, we will delete or de-identify account information, game progress, and other data used to provide the Services. To meet refund, transaction-reconciliation, tax, fraud-prevention, information-security, or legal-dispute obligations, we retain the minimum necessary transaction and audit records for at least five years after the end of the transaction year. We may retain them longer while a refund, chargeback, dispute, tax, security, or other legal matter remains unresolved. Such retained records are separated from active player accounts and are not used for game operations, analytics, advertising, or marketing. They are deleted after the retention period ends and no unresolved matter requires continued retention.
If the Services are discontinued, we will stop processing personal information for ordinary game-service purposes. We may temporarily retain the minimum information necessary to complete closure notices, refunds, transaction reconciliation, support, fraud prevention, dispute resolution, and legal obligations. After those purposes expire, we will delete or de-identify the information, subject to technically necessary backup-rotation periods and data independently retained by third-party platforms under their own legal obligations.
You may request deletion from the in-game Settings menu or by following the instructions on our Account Deletion page. Deleting your account is irreversible and may permanently remove game progress, virtual items, and access to entitlements associated only with that account. Google, Apple, or another platform may independently retain transaction records under its own policies and legal obligations.
Subject to applicable law, you may request to access or review your personal information, obtain a copy, correct or supplement inaccurate information, restrict or object to certain processing, obtain portable data where applicable, withdraw consent where processing is based on consent, or request deletion. You may also change advertising or notification choices through the available in-app, device, platform, or consent settings.
Residents of U.S. states with applicable privacy laws may also have rights to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, to use an authorized agent where permitted, and to appeal our refusal to act on a request. Eligible users can open Privacy Choices in the in-game Settings menu and select the available opt-out option. We will not discriminate against you for exercising an applicable privacy right.
To exercise a right, contact brownbear8216@gmail.com. We may ask for information reasonably necessary to verify your identity and protect the account. We will respond within the period required by applicable law. If we deny an appeal, we will provide any further complaint information required by the law that applies to you.
If you are in the EEA, UK, or Switzerland, you may lodge a complaint with the data-protection authority in the country or region where you live or work, or where you believe a violation occurred. We encourage you to contact us first so we can try to address your concern.
The Services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children below the age at which parental consent is required under applicable law. If you are below that age, do not provide personal information or use the Services without the involvement and authorization of a parent or legal guardian where required by law.
If we learn that we collected personal information from a child in a manner not permitted by applicable law, we will take appropriate steps to delete it. A parent or legal guardian may contact us to review, correct, or request deletion of a child's information.
We operate from Taiwan and use service providers whose systems may be located in the United States and other countries. Information may therefore be processed outside the country where you live. Where applicable law restricts these transfers, we rely on applicable adequacy decisions and/or contractual safeguards made available by our service providers, such as standard contractual clauses, together with appropriate technical and organizational measures. You may contact us for more information about the safeguards relevant to your data.
We do not use personal information to make decisions based solely on automated processing that produce legal effects or similarly significant effects on you.
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, loss, misuse, or disclosure. Information transmitted between the app and our backend services is protected in transit using secure network protocols where supported. No storage or transmission method is completely secure, and we cannot guarantee absolute security.
Third-party platforms and services have their own privacy practices. Their processing outside our control is governed by their respective policies. You should review the privacy information provided by Google, Apple, Firebase, AdMob, and Amazon Web Services where relevant.
We may update this Privacy Policy when our data practices, features, providers, or legal obligations change. We will post the updated version at this URL and change the “Last updated” date. Where required, we will provide additional notice or request consent before a material change takes effect.